Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to VidAU ADS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered advertising management platform (the "Service").

We respect your privacy rights and handle your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

Information You Provide

  • Account Data: Name, email address, password, company name, and job title.
  • Billing Data: Billing address and payment information (processed via secure third-party payment processors).
  • Communications: Support requests, feedback, and other communications you send to us.

Information Automatically Collected

  • Usage Data: Pages visited, features used, time spent, and clickstream data.
  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Ad Platform Data: When you connect accounts (Google, Meta, TikTok), we collect campaign performance metrics, ad creatives, and spending data via official APIs.

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described above depends on the personal information concerned and the specific context in which we collect it. We normally collect personal information from you only where:

  • Contractual NecessityTo provide the Service and fulfill our contract with you.
  • Legitimate InterestsTo improve our Service, ensure security, and for marketing.
  • ConsentWhere you have given us specific consent to do so.
  • Legal ObligationTo comply with applicable laws.

4. Your Data Protection Rights

GDPR Rights (EEA/UK)

  • Right to access, update, or delete the information we have on you.
  • Right of rectification (correction of inaccurate data).
  • Right to object to our processing of your personal data.
  • Right of restriction (requesting we restrict processing).
  • Right to data portability (receiving a copy of your data).
  • Right to withdraw consent.

CCPA Rights (California)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • Do Not Sell My Personal Information: We do not sell your personal information to third parties.

5. Data Sharing and Transfer

We may share your information with trusted third parties to provide our services:

Service Providers

Hosting (AWS/GCP), Analysis (Google Analytics), Payment Processing (Stripe).

Legal Compliance

When required by law or to protect our rights and safety.

International Transfer: Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We take all steps reasonably necessary to ensure your data is treated securely.

6. Security and Retention

We use industry-standard encryption (SSL/TLS) and security measures to protect your data. We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, usually for the duration of your account plus a reasonable period for backup and legal compliance.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

📧support@vidau.com